FAQS - Fengshui Karma

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FAQ

Shopping & Discounts

How do I place an order?

How do I apply my discount code?

Can I make changes to my order after placing it?

How do I cancel my order?

Will I receive a confirmation email when I place the order?

Shipping, Tracking & Delivery

Do you ship internationally?

How to track my order ?

Will my order be shipped in one package?

Why is my order late?

Returns & Exchanges

How do I return my order?

Products & Care Instructions

How can I customize engraving products?

If my bracelet broke, can I restring it?

How do I take care of my jewelry?

How can tarnished silver be restored

How can I clean the bracelet or something？

Payment, Billing & Fees

Why is my order late?

I received a tracking number but it hasn’t been updated-What should I do?

How to track my order ?

Do you ship internationally?

My payment was declined – What should I do?

Do I have to pay import taxes/duties on an international order?

Why did the price change on checkout?

Can I get a price adjustment on my item?

My payment was declined – What should I do?

Will I be charged Sale tax on my order?

Do I have to pay import taxes/duties on an international order?

Why did the price change on checkout?

Can I get a price adjustment on my item?

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