Shipping Information

At FengshuiCo, we aim to offer you the best shipping options. Every day, we deliver to hundreds of customers, ensuring the highest level of responsiveness and service.

1. Do You Ship to My Country?

We ship to almost every country worldwide, except the following due to shipping restrictions:

Bahamas
Yemen
Cuba
Iran
Sudan
Syria

We apologize for any inconvenience and are working to expand our shipping coverage.

2. Shipping Costs

Free Shipping: Available on orders over $69.99 USD
Premium Shipping: $6 USD
Express Shipping: Starts from $29.99 USD

Promotions

We occasionally offer site-wide free shipping promotions during sales. Stay tuned!

Important Notes

Free shipping over $69.99 applies only to regular-priced items, not free items.
Free product shipping cost ($18 USD) is not deductible. This includes:
- Processing fee
- Shipping
- Customs duties

Shipping costs are calculated at checkout based on:

Product weight
Shipping destination

Even for free products, shipping charges still apply.

3. Delivery Time

Total Delivery Time = Processing Time + Shipping Time
(Excludes customs delays, weekends, holidays, or unforeseen events)

Processing Time

2–5 Business Days

Shipping Time

Express Shipping (FedEx/DHL): 6–8 Business Days
Standard Shipping: 7–20 Business Days

Delivery Time by Country

7–15 Business Days

United States
Canada
United Kingdom
Netherlands
Germany
France
New Zealand
Spain
Denmark
Austria
Sweden
Singapore

10–20 Business Days

Australia
Israel
Switzerland
Latvia
Italy
Portugal
Greece
Cyprus
Hungary
Croatia
Finland
Ireland
Norway
Thailand
Malaysia
Slovakia
Mexico
Brazil
Poland
Vietnam
Lithuania
Belgium
Japan

Note

For countries not listed, check the checkout page or contact customer service.
Delivery times shown are estimates.

Wrong Shipping Information

Contact us within 2 hours if you entered incorrect details.
Customers are responsible for entering correct shipping information.
We cannot change the address once the order is shipped.

📧 Email: fengshuico.contact@gmail.com

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

You can track your order here:
👉 TRACK MY ORDER

If tracking does not work, use:
👉 https://t.17track.net/en#nums

5. Tracking Not Updated?

If your tracking information is not updating:

Handmade products from Tibet or Nepal may take time before tracking appears.
It may take 3–5 days for the package to reach the international shipping center.
Tracking updates only after the package is scanned at the shipping hub.

👉 Please wait 3–5 days for updates.

6. What If My Package Doesn’t Arrive?

If your package has not arrived within 30 days after shipping:

📧 Contact us at fengshuico.contact@gmail.com

We will:

Resend your order, or
Provide a full refund

Contact & Support

For help and inquiries:

Facebook: @fengshuico
Email: fengshuico.contact@gmail.com